At Wig Studio 1, we want you to receive your order as quickly as possible, which is why we process orders very quickly as they come in. Most orders will ship the same day or next day to the shipping address provided on your order.
Tracking information will be provided to you as soon as we receive it from the manufacturer. In most cases, we receive tracking from the manufacturer at the end of the day or the following day, and we will update your order with that tracking information just as quickly as possible.
The exception in this case would be if the item that you ordered is on back order. If your order contains an item that is on back order, you will receive an email from us within 1-2 business days.
This email will provide you with an estimated shipping date for your item, as well as the option to choose another style / color that is immediately available for shipping. We can also provide a full refund to you.
Please be sure to add our email address: email@example.com to your email address book and / or your email "white list" to ensure you receive your order notifications from us.
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