At Wig Studio 1, we want you to receive your order as quickly as possible, which is why we process orders very quickly as they come in.
We ship most orders via UPS Ground. In some cases, we may ship via USPS Priority Mail. Depending on the manufacturer of the item(s) in your order, processing time can take up to 5 business days. Transit times will vary based on your location, but orders generally arrive within 2 to 5 business days once shipped. Tracking information will be provided to you as soon as we receive it from the manufacturer.
If for any reason an item in your order is on backorder, you will receive an email from us within 2 to 5 business days.
This email will provide you with an estimated shipping date for your item. We are happy to assist you in finding another option(s) that is/are available for immediate shipping as well as the option to choose another style/color that is immediately available for shipping. We can also provide a full refund to you.
Please be sure to add our email address: email@example.com to your email address book and/or your email "white list" to ensure you receive your order notifications from us.
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